Frequently asked questions

How do I book an appointment?


To book a luxury appointment, you can click on the "Contact" button and fill out the form or simply email: contact@basicbeautystudio.com




How will I know if my appointment is secured?


When you send in a request for an appointment, you will recieve a reply notifying you if your date and time requested is available. You will also recieve instructions on how to prepay for your service to secure the appointment.




Can I secure an appointment without prepaying?


No. Appointments are only secured once the date and time has been approved and payment has been made.




How will I know if my payment was recieved?


You will recieve a receipt of payment email.




Can I cancel my appointment?


Yes. Your appointment must be cancelled within 24 hours of recieving services. You will recieve 50% of your payment back. Bridal and Special Occasions contracts have a differenct cancellation policy. That information can be found on your contract.




I have an appointment, but I need to change the date. How do I change the date?


Send an eamil to: contact@basicbeautystudio.com. Dates can be changed upon the availability of the artist. If the artist is unavailble, your payment can be transferred to your next appointment.




Can I book an appointment for a group?


Yes. To book a luxury group appointment, you can click on the "Contact" button and fill out the form or simply email: contact@basicbeautystudio.com




I want to learn how to put makeup on. Do you offer lessons?


Yes. Lessons are available to anyone who wants to learn how to put on makeup or how to apply it to other people. I offer one on one lessons as well as group lessons. To book a lesson, you can click on the "Contact" button and fill out the form or simply email: contact@basicbeautystudio.com




I have an appointment, but I need to change the time. How do I change the time?


Send an eamil to: contact@basicbeautystudio.com. Times can be changed upon the availability of the artist. If the artist is unavailble, your payment can be transferred to your next appointment.




Can I wear makeup with my eyelash extensions?


Yes. There is nothing wrong with wearing makeup with your eyelash extensions. Just be sure to avoid the lash line and whenever possible, use oil-free makeup remover.





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